Privacy Policy
At Matthew Cook War Artist (“we,” “us,” or “our”), accessible at https://matthewcookwarartist.com, we are committed to maintaining the highest standards of data protection and privacy for all our users. This Privacy Policy outlines our practices concerning the collection, use, and disclosure of personal data, in adherence with the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), and other applicable laws.
We respect the privacy of every visitor to our website and are dedicated to safeguarding your personal information. This Privacy Policy is designed to help you understand what data we collect, how we process it, your rights, and how you can exercise them.
1. Scope of This Policy and Data Controller Role
This Privacy Policy applies to personal information collected through matthewcookwarartist.com (the “Website”), including when you contact us, make inquiries, place orders, or browse content.
Matthew Cook War Artist acts as the data controller for the purposes of applicable data protection laws. As data controller, we determine the purposes and means of processing your personal data.
2. Categories of Data Processed
We collect and process various categories of personal data as outlined below:
A. Usage Data
Collected automatically when you visit or interact with the Website. This includes browser type and version, IP address, pages visited, session duration, referring URLs, and interaction data.
B. Account Data
Information you provide when creating an account, placing an order, or subscribing to services. This includes your full name, billing and shipping addresses, email address, and contact phone numbers.
C. Profile Data
Includes your preferences, order history, items in wishlists or carts, behavior on the Website, and any personalization settings you choose.
D. Communication Data
Information you submit through contact forms, customer support queries, messages, and feedback, including email correspondence and phone call logs.
E. Technical Data
Consists of device identifiers, mobile device data (if applicable), browser plugins, operating system, screen resolution, language settings, and time zone information.
F. Transaction Data
Details of purchases made through matthewcookwarartist.com, payment method data (processed securely), delivery preferences, and fulfillment history.
G. Preference Data
Marketing and communication preferences including opt-ins/outs, product interests, and newsletter subscriptions.
3. Legal Bases for Processing
We process your personal data in accordance with the lawful bases defined by the GDPR and CCPA:
– Consent: When you have consented, such as subscribing to marketing emails.
– Contractual Necessity: When data is necessary for the performance of a contract, such as fulfilling an order.
– Legitimate Interests: For operating and improving our services, detecting fraud, enforcing our terms, and managing communications.
– Legal Obligation: To comply with regulatory requirements and legal requests.
4. Your Rights Under Data Protection Laws
Depending on your location and applicable legislation, you may have the following rights:
– Right of Access – Obtain a copy of your personal data and related processing information.
– Right to Rectification – Request corrections to inaccurate or incomplete data.
– Right to Erasure – Request deletion of your data, subject to certain conditions.
– Right to Restriction – Request temporary suspension of processing under specific circumstances.
– Right to Portability – Receive your data in a structured, commonly-used format to transmit to another controller.
To exercise any of your rights, or for further information, please contact us at [email protected].
5. Security Measures
We employ industry-standard security measures and a privacy-first approach to protect your data, including:
– SSL encryption for data in transit
– Role-based access control
– Daily system and file backups
– Staff privacy and security training
– Secure third-party service integration
Although no system can guarantee absolute security, we maintain a rigorous and proactive posture to detect and respond to potential breach events.
6. International Data Transfers
If your data is transferred outside of the United Kingdom or European Economic Area, we ensure appropriate safeguards are in place. These include the implementation of standard contractual clauses approved by regulatory authorities and assurances of equivalent data protection measures by third-party recipients.
7. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected. Specific retention periods include:
– Usage Data: up to 12 months
– Account Data: retained for duration of active use or until request for deletion
– Transaction Data: up to 7 years for legal and accounting purposes
– Communication Data: up to 3 years after last interaction
– Preference Data: retained until updated or withdrawn
Data may be archived beyond these periods for compliance and legal defense purposes.
8. Cookie Policy
We use cookies and similar technologies on matthewcookwarartist.com to enhance user experience and analyze traffic:
– Essential Cookies: Required for core site functionality such as account logins and shopping cart operations.
– Functional Cookies: Enhance site usability, such as remembering settings and preferences.
– Analytics Cookies: Provide insights into site usage patterns using anonymized statistics.
– Performance Cookies: Optimize loading times and interface responsiveness.
9. Cookie Management & Compliance
In compliance with GDPR and CCPA, you may manage your cookie preferences through our cookie consent banner and browser settings at any time. You may disable non-essential cookies by declining consent when prompted.
California residents may also opt-out by enabling the “Do Not Sell or Share My Personal Information” signal, if applicable. We do not knowingly “sell” personal data under CCPA definitions.
10. Children’s Privacy
matthewcookwarartist.com is not intended for children under the age of 13. We do not knowingly collect or solicit personal information from individuals under 13. If we discover that we have unintentionally collected such data, we will promptly delete it. Parents or guardians who believe we may have unintentionally collected their child’s information should contact us at [email protected].
11. Policy Updates
We reserve the right to revise this Privacy Policy at any time in order to reflect changes in legal requirements or our data practices. When updates occur, they will be posted on this page and, where appropriate, directly communicated to you.
12. Contact Information
For any queries, concerns, or requests regarding this Privacy Policy or your personal data, you may contact us at:
Email: [email protected]
Mailing Address: Available upon request via email.
13. Final Compliance Statement
Matthew Cook War Artist is committed to full compliance with all relevant privacy laws and data protection regulations. We strive to maintain transparent, secure, and respectful handling of all user data. If you have any questions or concerns about your privacy, please contact us at [email protected].
